Simple, transparent pricing
No monthly fees. No contracts. No hidden charges. Pay only for the messages you send.
SMS
Business SMS
KES 0.8892
per message + VAT - All Kenyan networks (Safaricom, Airtel, Telkom)
- Bulk campaigns & scheduling
- Real-time delivery reports
- Message templates with variables
- Contact & group management
- Developer API (early access)
- Low-balance alerts
- CSV export
- No monthly fee
A standard SMS is 160 characters (70 for Unicode). Longer messages are split into parts of 153 characters, each billed at the per-message rate. Failed messages are not charged. Prices exclude VAT. Sender ID registration is included at no additional cost.
Volume Discounts
| Volume | Price per SMS |
|---|---|
| 1 – 9,999 messages | KES 0.8892 + VAT |
| 10,000 – 49,999 messages | KES 0.741 + VAT |
| 50,000 – 249,999 messages | KES 0.5928 + VAT |
| 250,000 – 749,999 messages | KES 0.4446 + VAT |
| 750,000+ messages | KES 0.3762 + VAT |
How billing works
Prepaid Wallet
Add credit to your wallet. Every message deducts from your balance. No post-pay invoices, no bill shock.
Top Up Anytime
Add funds via M-Pesa or bank transfer. Funds reflect instantly. No minimum top-up amount.
Multi-Part Messages
Messages over 160 characters are split into parts. Each part is charged at the per-message rate. We show you the part count before sending.
Frequently asked questions
No. CloudMetis SMS is entirely pay-per-message. You only pay for the messages you send.
Contact our team to add credit via M-Pesa or bank transfer. Funds reflect in your wallet immediately.
Failed messages are logged with the failure reason. You can resend failed messages from your campaign dashboard. Failed messages are not charged.
A standard SMS is 160 characters. Messages longer than 160 characters are split into parts of 153 characters each. Each part counts as one message for billing.
Yes — Safaricom, Airtel, Telkom are all supported with automatic carrier detection.
Yes — our REST API is in private early access. It lets you send SMS programmatically with API key authentication. Request access to join the preview.
A Sender ID is the name that appears as the sender on the recipient's phone (e.g. "MYCOMPANY" instead of a phone number). You apply for a Sender ID through your dashboard, and we handle the approval with the networks.
Contact us to discuss a trial. We'll set you up with a test wallet so you can try the platform before committing.